Privacy Policy
Last Updated: January 2025
1. Introduction
Xaheen Chain ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain platform and services.
2. Information We Collect
2.1 Information You Provide
- Wallet addresses (public blockchain data)
- Contact information (if you reach out to support)
- Transaction data (public on blockchain)
2.2 Automatically Collected Information
- Usage data (pages visited, time spent)
- Device information (browser type, IP address)
- Cookies and similar technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Improve user experience
- Communicate with you about updates
- Detect and prevent fraud
- Comply with legal obligations
4. Blockchain Data
Please note that blockchain transactions are public and permanent. Once you conduct a transaction on Xaheen Chain:
- Your wallet address becomes publicly visible
- Transaction history is permanently recorded
- This data cannot be deleted or modified
5. Third-Party Services
We may use third-party services for:
- Payment Processing: MoonPay, Transak (they have their own privacy policies)
- Analytics: To understand how users interact with our platform
- Infrastructure: Cloud hosting providers
Important: When you use fiat on-ramp services (MoonPay/Transak), you are subject to their privacy policies and KYC requirements. We do not collect or store your payment information.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure server infrastructure
- Regular security audits
- Access controls and monitoring
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (except blockchain data)
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
9. International Users
Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes by posting the new policy on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@xaheen.org
Website: https://xaheen.org
12. Compliance
We are committed to complying with applicable data protection laws, including:
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California users
- Other applicable regional privacy laws